Last updated 14 November 2023
This Privacy Policy (the "Policy") details how and why Realm Technologies Oy (hereinafter "Realm", "we", "us" or "our") collects, processes and discloses information associated with an identified or identifiable individual (“Personal Data”).
This Policy applies to anyone accessing Realm’s online workplace search engine (the “Product”), including by visiting app.withrealm.com or its subpages or using any other means in which it may be accessible from time to time; visiting our website at withrealm.com (the ”Website”); or engaging in any other interactions with Realm. The aforementioned are jointly referred to as “Services” and anyone accessing them as a “User”.
If you do not agree with this Policy, then do not access or use the Services or interact with any other aspect of our business.
Users who have access to the Product are referred to as “Subscribers” (however, the umbrella term User also includes Subscribers). Subscribers are able to access the Product because an entity that Realm has a business relationship with (such entities are referred to as a ”Customer”) has granted them access. Realm may have entered into a separate agreement with the Customer, such as a terms of service agreement, service-level agreement and/or a data-processing agreement (separately and together referred to as a “Customer Agreement”), which governs delivery, access and use of the Services. A Customer’s own instance of the product, meaning a specific version of the product that a Customer and its Subscribers are able to access, is referred to as an “Instance”. The time period during which a Customer Agreement is in effect, or a Customer has otherwise expressed that it wishes for Realm to prepare, make available or otherwise maintain its Instance, is referred to as the “Customer Relationship”.
Realm has developed integrations (”Integrations”) with a number of third-party services (“Third-Party Services”), such as those offered by Slack, Google, and Atlassian. These Integrations are vital for the delivery of the Product and allow a Customer or a person assigned by a Customer as an administrator of its Instance to grant Realm continuous access to data from a Third-Party Service (all such data will be referred to as “Customer Data”), such as messages, documents, and files that the Customer wishes to make searchable from its Instance.
The Customer is the controller of all Customer Data and Realm is a processor. Therefore, except for where Customer Data is explicitly discussed, this Policy does not apply to Customer Data. Instead, Customer Data will be processed by Realm in accordance with the Customer’s instructions and any applicable terms in the Customer Agreement, and as required by applicable law. Regarding Customer Data, Subscribers should direct their data privacy questions to the Customer whose Instance they are subscribed to. We are not responsible for the privacy or security practices of Customers, which may be different than this policy.
In general, this Policy does not apply to Third-Party Services or any other third-party products, services or businesses who will provide their services under their own terms of service and privacy policy.
Unless otherwise specified in this Policy or in an at the time applicable Customer Agreement, Realm Technologies Oy (ID: 3358260-9) is the data controller and is responsible for ensuring that Personal Data is processed in compliance with this Policy and applicable data protection laws.
For any questions about this Policy, reach out to [email protected].
Through operating the Services, Realm will collect and process the following information: